Providers and sign-ups
Guidance on comparing internet and mobile service options, understanding terms and signing up for the service you choose.
Tech support in Gran Canaria
Work, connect and solve technical questions with approachable support. For remote workers, digital nomads, visitors and residents, in English and Spanish.
Tell us what you needRequest a quote
How we can help
Devices and work tools
Diagnosis and setup of devices and work tools. Windows, macOS and Linux, subject to an assessment of your situation and compatibility.
Internet, mobile services and Wi-Fi
Assess connection problems, review your network setup and suggest Wi-Fi improvements suited to your space and needs.
Technology decisions
Advice on devices and tools based on your needs and budget, whether you are getting started or improving your workspace.
We start by understanding your situation
Tell us about the problem
Describe what you need, the device or connection you use and your area or town if relevant. You do not need to send your exact address.
An initial remote assessment
The first assessment is remote. We review what we can help with, what information is needed and whether a visit would be appropriate.
Agree on the scope
We agree on the support and a personalised quote before starting. Visits depend on location, availability and budget.
You stay in control of your accounts
Services are signed up for in your name on your device. You enter your identification details, passwords, codes and payments; we do not store those sign-up details.
In your first enquiry, do not send passwords, access codes, identity documents or payment details. We only need your contact details and a description of the situation to respond.
Let’s plan your next step
Tell us what you need and whether you prefer support in English or Spanish. Together, we will find a solution to your problem.